This article will show General Contractors how to respond to Requests For Information (RFIs)
RFIs or requests for information are a quick and efficient way for bidders to get more info on your project. You can respond and manage your project's RFIs in the RFI center
You manage your email notifications whenever an RFI is submitted in your notification settings.
RFI Center
Subcontractors and Suppliers can and may need to reach out to you with project-related questions, they can do this in the RFI Center. When an RFI is submitted by a Subcontractor or Supplier on your project, you can view, download attachments and reply quickly in PlanHub.
From the Projects page, click on the project you want to view RFIs from and click on the "RFI Center" tab to view and reply to an RFI.
When you click "Reply" the Send Message window will appear with a text box where you can enter your answer to their question, attachment files, and choose to send your response as Private or Public.
- Private RFI response: Your response and any attachments to it will only be visible to the username who submitted the RFI in PlanHub.
- Public RFI response: Your response and any attachments to it will be visible to all Subcontractors and Suppliers that have access to this project.
Make your selection, enter your message, attach any files or documents, and click "Send".
Once sent, you will see a log of the FRI's you have received and responded to:
