How To Change Or Reset Your PlanHub Password

Prerequisite: You will need to have a registered PlanHub account and know and have access to the email address used to set up your sign-in credentials.

Forgot your password and need to reset it

Step 1:

Go to the PlanHub Sign In page and click on I Forgot My Password.

Step 2:

Enter your email address in the provided field and click Continue.

Check your email for a password reset link and follow the instructions in the email to reset your password.

**TIP: Passwords must be:

At least eight characters long
Contain at least one uppercase
One lowercase letter
One number
One special character
Have NO spaces
Be different from your last five passwords.

Changing Your Password While Logged In

General Contractors

Step 1: Log in to your PlanHub account.
Step 2: Go to Settings.
Step 3: In the Account section, click Change Password.
Step 4: Enter your current password, your new password, and confirm your new password.
Step 5: Click Save.

Subcontractors

Step 1: Log in to your PlanHub account.
Step 2: Click on your name in the upper right-hand corner, and choose My Account
Step 3: In the Account Access section, click Change Password.
Step 4: Enter your current password, your new password, and confirm your new password.
Step 5: Click Save.

Suppliers

Step 1: Log in to your PlanHub account.
Step 2: Click your company’s logo in the upper corner, and choose My Account
Step 3: In the Account Access section, click Change Password.
Step 4: Enter your current password, your new password, and confirm your new password.
Step 5: Click Save.

Trouble Shooting

If your new password is being rejected, confirm your password aligns with the requirments

Passwords must be:

At least eight characters long
Contain at least one uppercase
One lowercase letter
One number
One special character
Have NO spaces
Is different from your last five passwords

Contact PlanHubs Support Team if you are still unable to log in to your account.