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Clearing Cache and Cookies (Google Chrome)

How to clear cache and cookies on Google Chrome

  1. Open Google Chrome
  2. In the top right corner of the browser you will see three vertical dots, which indicates the settings menu. 
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  3. Once open, hover over More Tools then select Clear Browsing Data.
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  4. Select the time frame you would like to delete data from the drop-down menu. Make sure the Cached images and files checkboxes is selected. When your selections are made, click Clear browsing data. **Make sure the Time Frame is set for "ALL TIME."**
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You may also press CTRL + SHIFT + DELETE on your keyboard

  • This will take you straight to the "clearing browsing data" page

 

Troubleshooting

Contact us if you need assistance or to report an issue:

  • PlanHub Contact Page: https://planhub.com/contact/
  • Customer Facing Support Ticket Link: https://knowledgebase.planhub.com/knowledge/kb-tickets/new
  • Customer Success Team: CustomerSuccess@planhub.com