---
title: Messages Center for Subcontractors
description: Learn how to access and utilize the message center
---

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# Messages Center for Subcontractors

## Learn how to access and utilize the messages center

<iframe src="https://watchclueso.com/embed/a1yftpc0anmjsc4l?up=t" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" allow="fullscreen; autoplay; picture-in-picture" allowfullscreen>
  </iframe>

You can confidently manage your conversations and relationships with PlanHub contacts using the Messaging Center.

**Step 1:** Click the **Messages Center** icon at the top right of your screen. All your messages, sent and received, are organized there.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/097ecd0e-7a81-4064-a4ec-eacfa6e95e70.gif)

**Step 2:** Look for the **Projects** tab to find message threads related to bids and projects. These could be messages you started, or ones from general contractors or suppliers. Select a message from the list to read the conversation.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/cc7879d4-3c87-4505-8ab4-bbd96777fe8f.png)

**Step 3:** Next, select the **General** tab to see threads not linked to a project. These are usually messages started from a company's profile on the Network page. If you want to see every message, choose the **All** tab.![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/84df3092-8f62-48d7-b8a3-b22c3b7e70c1.png)

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/6bf01191-3a74-49f6-93b7-0b0cc962d586.png)

**Step 4:** Keep your inbox focused: mute conversations or block users. To do this, open the three-dot menu. Unread messages stand out with a green bubble showing how many you haven’t viewed yet. Simply click the thread to read them.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/e353b799-07cc-44ce-8db3-8cf52c6a25f2.gif)

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/ac4cac86-0d34-4d54-8fdc-6d301b38ca90.png)

Muted conversations stay quiet—new messages won’t trigger notifications.

**Step 5:** Each message shows a timestamp when it was sent. Delivery status: a single check mark means delivered, two means read. Want to change or remove a message? Hover on it, then use the 3 dot action menu that appears.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/fde00384-b388-447a-ad9f-21deb3dab2c8.png)

**Step 6:** Click the **Info** icon in any thread to review all team members involved, view shared files and access links within a message.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/f0c69ed5-909d-4dbd-adfe-701a294de8e3.gif)

**Step 7:** Use the **Search** bar in Messaging Center to quickly locate any contact, file, or link you’ve shared in conversations.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/dc0a5cac-5918-4527-a707-799213774581.png)

---

Start a new conversation right from your project page for seamless communication.

**Step 1:** In the messages center, click the **Projects** tab.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/e7498c58-c449-4eb3-80c4-1ac7dd394d7f.gif)

**Step 2:** Click the project name on the message to view its project page.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/087b3a36-0e5e-4aaa-bf26-4c6a0a018405.gif)

**Step 3:** From the project page, send messages to general contractors and suppliers. Locate the list of general contractors in the lower right side of the **Overview** tab page.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/3e00deb1-5f57-4749-9ad7-8a12bcb61fe2.gif)

**Step 4:** Hover on the GC’s company card and select **View Profile**.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/28623772-11c2-4aee-84f1-f1676f52b0f3.png)

**Step 5:** Inside the company profile page, under **Team Members**, pick the team member you want, then click the message bubble icon.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/e412994a-ef82-4894-a4cb-25177c1be95e.gif)

**Step 6:** A message pop up window appears. Upload files as needed then, type your message, and click Send.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/d42a6948-9ffb-4c56-be15-c35cba654eec.png)

**Step 7:** To contact a supplier, click on the **Suppliers** tab. (for example: when requesting an estimate of materials)

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/f3d7259e-33ee-4827-897d-ad7030d5b13f.gif)

**Step 8:** Make adjustments as needed. Your company’s selected trades appear and suppliers are selected based on your trade preferences automatically. To adjust the supplier list, use the supplier dropdown menu.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/fb35f94d-e4aa-4730-b365-16467b110d47.gif)

**Step 9:** Type your message then, click Send Request.

![](https://usercontent.us.prod.clueso.io/cb1eec54-ce60-4478-88c6-e890ec0f0a12/610947c6-78d6-4b4e-9fda-69d134977a09/032481c4-4cac-420f-8474-b27a05c77616/images/52a81b81-6a13-4e1e-9e03-9fb2c3b5e13e.png)

Help your company build new relationships with general contractors and suppliers by using your messaging center.

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