--- title: How to Take a Screenshot (MacOS and Windows/PC) description: Screenshot, MacOS, Windows, PC, troubleshooting --- [Skip to content](https://knowledgebase.planhub.com/knowledge/how-to-take-a-screenshot-macos-and-windows/pc#main-content) English Show submenu for translations [Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new?hsLang=en) ![NEW\_PlanHub\_Logo\_Navy.png\]](https://knowledgebase.planhub.com/hs-fs/hubfs/Design/PH%20Logos/NEW%202024%20PH%20Logos/NEW_PlanHub_Logo_Navy.png?height=40&name=NEW_PlanHub_Logo_Navy.png) - [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new) Open main navigation Close main navigation - [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new) - English Show submenu for translations - [Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new) What can we help you with? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.planhub.com/knowledge?hsLang=en) 2. [Troubleshooting](https://knowledgebase.planhub.com/knowledge/troubleshooting?hsLang=en) # How to Take a Screenshot (MacOS and Windows/PC) ## In this article, you will learn how to take a screenshot of your screen, on both MacOS and Windows/PC operating systems. In some cases, a Customer Support Representative may ask you to capture a screenshot so they can better understand what you’re seeing—such as an error message or a specific section of the website you have a question about. ### **MacOS** **Capture the Entire Screen** Press: **Command (⌘) + Shift + 3** - Saves the screenshot automatically to your desktop (or chosen location). ![](https://knowledgebase.planhub.com/hs-fs/hubfs/image-png-Jun-18-2026-05-44-28-7744-PM.png?width=670&height=330&name=image-png-Jun-18-2026-05-44-28-7744-PM.png) **Capture a Selected Area** Press: **Command (⌘) + Shift + 4** - Your cursor turns into a crosshair. - Click and drag to select the area you want to capture. - Release to take the screenshot. **Capture a Specific Window** Press: **Command (⌘) + Shift + 4**, then tap the **Spacebar** - Your cursor changes to a camera icon. - Click the window you want to capture. **Open the Screenshot Toolbar (More Options)** Press: **Command (⌘) + Shift + 5** From here you can: - Capture full screen, selected window, or selected portion. - Record your screen. - Choose where screenshots are saved. ![](https://knowledgebase.planhub.com/hs-fs/hubfs/image-png-Jun-18-2026-05-47-29-2102-PM.png?width=444&height=359&name=image-png-Jun-18-2026-05-47-29-2102-PM.png) ### **Windows / PC** ![](https://knowledgebase.planhub.com/hs-fs/hubfs/image-png-Jun-18-2026-05-51-34-5197-PM.png?width=670&height=265&name=image-png-Jun-18-2026-05-51-34-5197-PM.png) **![](https://knowledgebase.planhub.com/hs-fs/hubfs/image-png-Jun-18-2026-05-58-08-0068-PM.png?width=537&height=427&name=image-png-Jun-18-2026-05-58-08-0068-PM.png)** **Capture the Entire Screen** Press: **Print Scr or PrtSc (Print Screen)** - Copies the screenshot to your clipboard. - Paste it into an app like Paint, Word, or email with **Ctrl + V**. **Save Full Screen Automatically** Press: **Windows Key + Print Scr or PrtSc (Print Screen)** - Saves directly to: **Pictures \> Screenshots** **Capture a Selected Area** Press: **Windows Key + Shift + S** - Opens the Snipping Tool. - Select the area you want to capture. - The image copies to your clipboard. **Capture the Active Window Only** Press: **Alt + PrtScn (or Print Scr, PrtSc)** - Captures only the window you’re using. - Paste with **Ctrl + V**. **Use the Snipping Tool** Search for **Snipping Tool** in the Start menu to: - Capture custom areas - Annotate screenshots - Save in different formats ![](https://knowledgebase.planhub.com/hs-fs/hubfs/image-png-Jun-18-2026-06-03-59-4249-PM.png?width=371&height=789&name=image-png-Jun-18-2026-06-03-59-4249-PM.png) Providing a screenshot is helpful when they need clarification on the area you are referencing or if they are unable to replicate the issue on their end, allowing them to provide faster and more accurate assistance. 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