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How to request a copy of your planHub billing invoice

Want a copy of your planHub billing invoice? This guide walks you through the steps to request an invoice, whether you have access to the original admin email or need direct support.

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Step 1: Check the inbox of the email used to initially to sign up for your planHub account. Billing invoices are sent to the original admin email provided upon sign up.

Step 2: If the original admin email isn’t accessible or needs to be changed, reach out to the planHub team for assistance. Navigate to www.planhub.com

Step 3: Scroll down to the bottom of the website and select Contact in the Company column.

Step 4: On the Contact page, fill out the form with your details and request a copy of the invoice. Be sure to include the associated email address for the paid planHub subscription account.

Step 5: You can also contact customer support by phone to speak directly with the planHub customer support team.

Step 6: Alternatively, click the message icon in the bottom right corner of the planHub website to open a Live chat request for your invoice. For more ways to contact our support team, view the Knowledge Base article titled: How to Contact PlanHub Customer Support

Step 7: If a member of planHub’s accounting team reaches out to you by email or phone at any time, be sure to reply to the email or return their call as soon as possible to ensure you receive your billing invoice promptly. You can also contact your planHub Account Manager and they will be able to assist you.

By understanding the available ways to request a billing invoice, you can quickly obtain the documentation you need and keep your account records accurate and up to date.