--- title: How to Archive/Close (Delete) a Free Basic, Free Essentials, or Free Trial planHub Account description: delete, archive, close, notifications --- [Skip to content](https://knowledgebase.planhub.com/knowledge/how-to-archive/close-delete-a-free-basic-free-essentials-or-free-trial-planhub-account#main-content) English Show submenu for translations [Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new?hsLang=en) ![NEW\_PlanHub\_Logo\_Navy.png\]](https://knowledgebase.planhub.com/hs-fs/hubfs/Design/PH%20Logos/NEW%202024%20PH%20Logos/NEW_PlanHub_Logo_Navy.png?height=40&name=NEW_PlanHub_Logo_Navy.png) - [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new) Open main navigation Close main navigation - [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new) - English Show submenu for translations - [Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new) What can we help you with? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.planhub.com/knowledge?hsLang=en) 2. [Account & Billing](https://knowledgebase.planhub.com/knowledge/account-billing?hsLang=en) 3. [Account Closure](https://knowledgebase.planhub.com/knowledge/account-billing?hsLang=en#account-closure) # How to Archive/Close (Delete) a Free Basic, Free Essentials, or Free Trial planHub Account ## If you're using a Free Basic (Subs/Suppliers), Free Essentials (GCs) or Free Trial planHub account and your company no longer needs access, you can request that your account be archived/closed. If you no longer wish to use your Free **Basic** (Subs/Suppliers), Free **Essentials** planHub account (General Contractors) or **Free Trial** (all users) planHub account, please note that there is currently no self-service option to delete or close an account from within the platform. ### **Requesting closure/archiving (deletion) of your company planHub account:** To close/archive your Free **Basic, Essentials, or Free Trial** planHub account, you will need to contact Customer Support directly. For available support options, please refer to the Knowledge Base article, click here: [How to Contact PlanHub Customer Support](https://knowledgebase.planhub.com/knowledge/how-to-contact-planhub-customer-support?hsLang=en) #### **Before Requesting Account Closure/Archiving** you may want to adjust your email notification settings if your primary concern is receiving too many emails. **Option 1: Reduce Email Notifications** planHub offers several notification preferences that can help reduce the number of emails you receive while still keeping you informed about relevant opportunities. **Subcontractors:** To learn more about adjusting Email notifications, view the Knowledge Base article, click here: **[Subcontractors | User Account and Notifications](https://knowledgebase.planhub.com/knowledge/subcontractors-user-account-and-notifications?hsLang=en)** **Suppliers:** To learn more about adjusting Email notifications, view the Knowledge Base article, click here: [Updating User Contact and Email Settings for Suppliers](https://knowledgebase.planhub.com/knowledge/updating-user-contact-and-email-settings-for-suppliers-?hsLang=en) **General Contractors:** To learn more about adjusting Email notifications, view the Knowledge Base article titled: [General Contractor's Guide to Navigating the Settings Page](https://knowledgebase.planhub.com/knowledge/general-contractors-guide-to-navigating-the-settings-page?hsLang=en) ### **Important to Know:** **PAID SUBSCRIPTIONS:**  Paid planHub account subscriptions are managed differently. Please review the information below for the correct procedure to cancel a paid subscription. 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