---
title: How to Cancel your Paid Subscription
description: Cancel, Subscription
---
[Skip to content](https://knowledgebase.planhub.com/knowledge/general-contractor-how-to-cancel-your-paid-subscription#main-content)
English
Show submenu for translations
[Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new?hsLang=en)
![NEW\_PlanHub\_Logo\_Navy.png\]](https://knowledgebase.planhub.com/hs-fs/hubfs/Design/PH%20Logos/NEW%202024%20PH%20Logos/NEW_PlanHub_Logo_Navy.png?height=40&name=NEW_PlanHub_Logo_Navy.png)
- [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new)
Open main navigation
Close main navigation
- [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new)
- English
Show submenu for translations
- [Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new)
What can we help you with?
- There are no suggestions because the search field is empty.
1. [Knowledge Base](https://knowledgebase.planhub.com/knowledge?hsLang=en)
2. [New General Contractor Experience](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en)
3. [Account & Settings](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#account-settings)
# How to Cancel your Paid Subscription
## If you are the administrator of your company's planHub general contractor account, you can cancel your paid subscription and stop future renewals. Follow these steps to manage your plan and understand what happens after cancellation.
#### **Step 1:** Navigate to the **Settings** option in the main panel on the left side of the page.
**Step 2:** Click on **Settings**.
**Step 3:** At the top of the page, select the **Subscription** tab.
**Step 4:** In the upper right corner, open the **Manage Plan** dropdown menu by clicking the down arrow.
**Step 5:** Scroll down to the **Cancel Subscription** option and select it from the drop-down menu. If it is grayed out, please contact your Account Manager to discuss.
**Step 6:** A pop-up window will appear requesting your feedback. Choose the option that best describes your reason for cancellation, then click **Next**.
**Step 7:** Review the details in the next window, including your subscription’s expiration date and what changes will occur.
**Step 8:** After reviewing, click **Confirm** to finalize your cancellation request.
**Step 9:** View your plan status which will update to **Pending Cancellation** for the remainder of your current term. On the end date listed, your account will switch to the free basic plan with limited access.
**Note**: If you want to reverse your cancellation, contact your Account Manager to discuss your options or contact customer support. To contact Customer Support, view the Knowledge Base article titled: [How to Contact PlanHub Customer Support](https://knowledgebase.planhub.com/knowledge/how-to-contact-planhub-customer-support?hsLang=en)
Canceling your paid subscription will stop renewal billing, and you’ll continue to have access through the end of your current service term. Please review the terms and conditions, including the applicable cancellation deadlines.
### Troubleshooting
Contact us if you need assistance or to report an issue:
- PlanHub Contact Page: https://planhub.com/contact/
- Customer Facing Support Ticket Link: https://knowledgebase.planhub.com/knowledge/kb-tickets/new
- Customer Success Team: CustomerSuccess@planhub.com
- [General Contractor](https://knowledgebase.planhub.com/knowledge/general-contractor?hsLang=en#main-content)
- [Overview](https://knowledgebase.planhub.com/knowledge/general-contractor?hsLang=en#overview)
- [Projects](https://knowledgebase.planhub.com/knowledge/general-contractor?hsLang=en#projects)
- [Networking](https://knowledgebase.planhub.com/knowledge/general-contractor?hsLang=en#networking)
- [Subcontractors](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#main-content)
- [Overview](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#overview)
- [Projects](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#projects)
- [Bid Board & Tracking](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#bid-board-tracking)
- [Networking](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#networking)
- [Takeoff & Estimation](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#takeoff-estimation)
- [Manage Your Team](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#manage-your-team)
- [Account & Settings](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#account-settings)
- [Job Board](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#job-board)
- [Request for Information](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#request-for-information)
- [AI](https://knowledgebase.planhub.com/knowledge/subcontractors?hsLang=en#ai)
- [Supplier](https://knowledgebase.planhub.com/knowledge/supplier?hsLang=en#main-content)
- [Overview](https://knowledgebase.planhub.com/knowledge/supplier?hsLang=en#overview)
- [Projects and Leads](https://knowledgebase.planhub.com/knowledge/supplier?hsLang=en#projects-and-leads)
- [Bidding & Estimating](https://knowledgebase.planhub.com/knowledge/supplier?hsLang=en#bidding-estimating)
- [Networking](https://knowledgebase.planhub.com/knowledge/supplier?hsLang=en#networking)
- [Account & Settings](https://knowledgebase.planhub.com/knowledge/supplier?hsLang=en#account-settings)
- [Takeoff & Estimation](https://knowledgebase.planhub.com/knowledge/takeoff-estimation?hsLang=en#main-content)
- [Getting Started](https://knowledgebase.planhub.com/knowledge/takeoff-estimation?hsLang=en#getting-started)
- [Takeoff Tools & Measurements](https://knowledgebase.planhub.com/knowledge/takeoff-estimation?hsLang=en#takeoff-tools-measurements)
- [Trade-Specific Takeoffs](https://knowledgebase.planhub.com/knowledge/takeoff-estimation?hsLang=en#trade-specific-takeoffs)
- [Estimating](https://knowledgebase.planhub.com/knowledge/takeoff-estimation?hsLang=en#estimating)
- [Managing & Sharing Your Work](https://knowledgebase.planhub.com/knowledge/takeoff-estimation?hsLang=en#managing-sharing-your-work)
- [Account & Billing](https://knowledgebase.planhub.com/knowledge/account-billing?hsLang=en#main-content)
- [Account & Billing](https://knowledgebase.planhub.com/knowledge/account-billing?hsLang=en#account-billing)
- [Account Closure](https://knowledgebase.planhub.com/knowledge/account-billing?hsLang=en#account-closure)
- [Troubleshooting](https://knowledgebase.planhub.com/knowledge/troubleshooting?hsLang=en)
- [About PlanHub](https://knowledgebase.planhub.com/knowledge/about-planhub?hsLang=en)
- [New General Contractor Experience](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#main-content)
- [Overview](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#overview)
- [Projects](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#projects)
- [Networking](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#networking)
- [Takeoff & Estimation](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#takeoff-estimation)
- [Account & Settings](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#account-settings)
- [Manage Your Team](https://knowledgebase.planhub.com/knowledge/new-general-contractor-experience?hsLang=en#manage-your-team)
- [Submit Feedback](https://knowledgebase.planhub.com/knowledge/submit-feedback?hsLang=en#main-content)
- [Feedback](https://knowledgebase.planhub.com/knowledge/submit-feedback?hsLang=en#feedback)
- [Have an Issue? Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new)
[](http://planhub.com)
[Knowledge Base Home](https://knowledgebase.planhub.com/knowledge?hsLang=en)
[Submit a Ticket](https://knowledgebase.planhub.com/knowledge/kb-tickets/new?hsLang=en)
Copyright © 2026, ©2026 PlanHub, Inc. All rights reserved